Position is responsible for supporting the Service Line Executive in the implementation of the service line strategy and delivery/service model for Banner Health's designated Service Line across the entire delivery system. The position, as directed by the Service Line Executive, implements initiatives to grow volume, add new programs, add and/or expand partnerships, improve the financial performance of the service line, assist to improve the operational and quality components (in collaboration with clinical and operational leadership); support compliance with state and federal regulations and support procedures, policies and standards to ensure consistent application and effectiveness. Influences strategic growth, quality and cost of care at the program level, consistent with the service line strategic plan. Actively integrates service line programs/initiatives in partnership with program staff, depending on the service line, hospital, program and/or function. Designs and deploys new programs, products and services in partnership with local operations and at the direction of the Service Line Executive. This position works with local operations to support prioritized system-wide programs, policies and procedures are followed consistent with the service line strategic plan. Those standard policies and procedures may cover a wide range of activities, such as staffing/scheduling, onboarding/training, patient referrals/intake, marketing, etc. Responsible to support improvement in financial performance for the service line and influence the operational resources and projects/initiatives necessary to drive strategic growth. Facilitates the resolution of management, clinician and policy issues related to prioritized, system-wide service line programs across all locations.This position must work collaboratively with a wide variety of clinical, technical, physician and corporate resources to successfully implement service line programs and services across the organization. Requires high level of collaboration, critical thinking skills, service excellence focus and results-orientation.
May manage professional or supervisory employees. May hire, train, conduct performance reviews, and direct the workflow of designated staff
Makes decisions within approved operating plans and objectives and within functional policies and precedents. May manage budget for large and/or complex projects or programs.
Sets direction and resolves problems. Resolves increasingly complex customer complaints or problems.
Interacts primarily with direct reports, supervisor, customers, peer managers, supervisors peers, patients and physicians.
Advance degree or equivalent in MHA, finance background or service line clinical field of study.
Significant technical and managerial, typically gained through 7 to 10 years relevant experience.This position must work collaboratively with a wide variety of clinical, technical, physician and corporate resources to successfully implement service line programs and services across the organization. This position works closely with system executives, facility executives and department administration providing a centralized strategy and business plan for the service line. Requires high level of collaboration, critical thinking skills, service excellence focus and results-orientation.
Bachelor's Degree in related service line fields (or MHA, etc.) with 5 years service line experience demonstrating increasing leadership responsibility
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.