JOB TITLE:  Patient Care Unit Assistant

LOCATION: Geisinger Medical Center

DEPARTMENT:  Emergency Department

WORK SCHEDULE: Nights

WORK TYPE: Full Time; 1.0 FTE

JOB SUMMARY:

Responsible and accountable for performing a wide range of clerical duties and/or direct patient care activities, depending on the need of the unit. The performance of these tasks in an efficient and timely manner is essential to enhance the care team's ability to provide quality care. Meets the qualifications to provide care for patients in the specific age range in their assigned clinical area.

Performs duties to support the goals and objectives of the Geisinger Health System in its efforts to provide quality patient care and patient satisfaction.

Responsible for ensuring the very best patient/family experience by optimizing all customer interaction. Foster a positive work environment through mutual support and cooperation and adheres to GHS and unit specific Service Standards.

Works under the supervision of the Registered Nurse. Reports directly to the Operations Manager.

COMPETENCIES AND SKILLS:

Demonstrates basic math skills.

Demonstrates the ability to keep current with unit and organizational communication, i.e., read email, read minutes, bulletin boards, attends staff meetings, and performance improvement activity.

Demonstrates ability to communicate effectively by utilizing good verbal and written communication skills, which include courteous and confident behavior and demonstration of proper telephone etiquette.

Demonstrates the ability to communicate effectively by utilizing good communication skills, which include courteous, tactful, respectful and non-aggressive behavior.

Demonstrates ability to work effectively both independently and in a team environment.

Demonstrates basic computer skills, efficient navigation in a Windows environment, passwords and security and use of basic browser and email functionality. Accesses the Info web and internet, uses basic browser functionality, and understands policy on Internet usage.

Demonstrates the ability to compose, send and read emails, understands email functionality and conventions related to replying.

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent required.

Successful completion of role orientation and competencies required. Continuing in-services and education programs required.

BLS certification preferred.

Knowledge of medical terminology preferred.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in a clinical environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER MEDICAL CENTER: (GMC), located Danville, Pa., the largest tertiary/quaternary care teaching hospital in the region, is licensed for 475 beds, including 89 pediatric beds in the Janet Weis Children’s Hospital.  GMC, a Magnet Hospital, maintains the region’s only Level 1 Regional Resource Trauma Center with additional qualifications in pediatrics. GMC offers an array of highly specialized medical and surgical services, including neurosciences, cardiovascular services, transplantation, women’s health (in the Women’s Pavilion), oncology and orthopaedics.  The Hospital for Advanced Medicine serves as an integrated center for the most critical patients. Outpatient services are available on and off campus.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.